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frequently asked questions
General
What if the chain breaks?
While our jewelry is meant to last forever, we know sometimes things happen! If your jewelry comes off within 60 days, just bring it back in for a free reward or replacement (if there is a chain flaw). Please note that we cannot replace lost items.
Can I book an event for my child?
What if I have to have the bracelet taken off for medical reasons?
What is the jewelry made of?
How much do they cost?
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